Transforming Your Business by Indulging in Joy

"Indulge"

- isn't that a marvelous word? It's right up there with "transform" and "connect" on my list of favorite verbs.

As we embark on the new year I hear people say "this year I'm going to work more ON my business not IN my business" and "this is my year to work ON me" and "this year I'm going to work on being more..." and even I refer to my best clients as the ones who come to me ready to "do the work." Clearly we believe that transformations happen because we work to make them possible.

So am I saying we can enjoy every moment - maybe not. I'm probably never going to enjoy some tasks but I still experience joy in the outcomes. And that joy lights my fire and powers my action which leads to outcomes.

So why do we focus on the work? Why don't we focus instead on the joy that effort produces?

I have repeatedly seen that people who focus on the joy in the outcome rather than the task or the goal consistently transform themselves and their businesses. Ask them if it was work and they'll likely say "sure it took EFFORT - but it brought me a lot of joy."

So I can bet you want to know how.... Let me give you an example. In my last post I shared MY Joy List.

In 2010 I will...

• Make more people smile
• Plant more roses
• Take more walks
• Play more music
• Reach more clients
• Be more aware of the transformations that happen every minute of every day

It's pretty clear that "reach more clients" is an outcome that can transform my business. And since I"m a "transformation agent" being more aware of transformations also has a huge impact on my ability to open those paths to clients as well.

But what about "make more people smile?" Isn't that just a "random act of kindness" kind of thing?

Well, I don't think of making people smile as a business strategy, BUT I do have business strategies that bring me joy because they make people smile. Let me share one that the author's of The Go-Giver just shared for the new year.

I have so many true Go-Givers in my life and I'll bet you do to. They smile when I tell them how much I appreciate that they live those principles but they smile even bigger and longer when I recognize their Go-Giver nature to the world. With The Go-Giver Award I can do just that - make someone smile every single day AND let the world know how much I appreciate them in my life.

So on my daily to-do list starting today is to send ONE Go-Giver award to someone I want to recognize as a Go-Giver EVERY SINGLE DAY!

How is that a business strategy? Let's look at the hard-nosed pragmatic side. Since I am certified to coach on The Go-Giver and I speak and do workshops on the 5 Laws, anything that makes people more aware of the 5 Laws of Stratospheric Success increases my worth and credibility. Since authors Bob Burg and John David Mann are great friends and huge proponents of my efforts helping them helps me. Shoot, the web page even has the first chapter to the NEW Go-Giver book, Go-Givers Sell More and I am actually featured (as are many of my friends) in that book. So is it a sound promotional strategy? You bet.

Yeah, yeah, yeah.... Truth is there are a lot of things I could put on my to-do list that would achieve all that and maybe more. But I know I'll DO this - because imagining the smile on the face of the recipient brings me so much joy I'd do it even if I weren't so closely tied to the book.

Being able to easily download this certificate and share it through social media lets me implement all 5 Laws at once - because it does add value, it reaches many people, it serves others interests, it's totally authentic and I'm open to receiving whatever comes to me as a result because I know one thing - people WILL smile. How could anyone who really is using those 5 Laws in their life and business receive recognition like this and it not bring a smile to their face?

It is only fitting that the first of my Go-Giver awards goes out to my good friend and colleague, sales trainer, Yellow-Tie founder, author and idea man extraordinare - Gill Wager.

It was Gill who gave me my first copy of The Go-Giver, who first introduced me to the authors, who founded the Business Development Association, Yellow-Tie International on the very principles in the book, and who is a shining example of what it means to BE a Go-Giver!

Gill, you inspire me daily - it gives me tremendous JOY to have this opportunity to acknowledge everything you do for me and for everyone whose lives you touch!

And THAT, as The Go-Giver co-author Bob Burg says in his keynote, is "not only a nice way to live life but a very profitable one as well."

(kudos also to Thom Scott and Cesar Abeug for the concept and design of the award and the web site and to Kathy Zader for implementation.)

What is JOY worth?

"Sometimes your joy is the source of your smile, but sometimes your smile can be the source of your joy"

Thich Nhat Hanh

Picture this; you stop for a cup of coffee, tired from a long day followed by a short night, stressed and in a hurry - you just need that cup of joe. Which cup of coffee is more likely to set your world right, the one handed you by a blank-faced, perfunctory server who is "nice enough" or the one served by someone whose smile is genuine and whose face is alight with joy?

During a recent coaching session a friend, fellow coach and client of many years confessed to me that she still struggles with charging a fee for coaching because it brings HER so much joy.

So I asked her "what is a coach who does not bring joy into the relationship worth?" She admitted that would have very little value. "So then," I challenged her, "you would have to agree that it stands to reason that, assuming their skills and talents were similar, a coach who brought tremendous joy into the relationship would be worth proportionately more?"

Yes, she agreed, that seemed reasonable. Uh huh - I let that sink in for a few moments.

While coaching another good friend; author, speaker and interrogator extraordinaire, "Hello My Name is Scott" Ginsberg (whose 10th book is about to become available and he's not yet 30!) this summer we talked about all the things that he had NOT been doing because of a situation in his life - things that brought him joy. He made a plan to reengage with those activities and coined the phrase "triggers for joy." He soon "reported in" that "pulling his triggers for joy" let him break through what might have been a roadblock in record time.

In my keynote; "What is YOUR light: Connecting Passion, Purpose and Presence" I suggest that audiences connect with their personal passion and purpose to project a powerful presence, a presence that resonates with joy. That presence and the clarity of the message behind it can transform a person, a career or a business more quickly and more sustainably than any other factor.

In my last post, "So you say you made a resolution", I suggested that New Year's resolutions and goals that are grounded in things that bring YOU joy are more likely keep you moving forward toward your objectives.

In fact, I suggested that you focus on "outcomes that make you dance a jig and turn crazy cartwheels on the landscape of your mind."

BUT - Remember that joy needn't BEGIN with your business or your professional goals in order to BENEFIT your business or professional goals. That server whose attitude lifted your spirits before you even took a sip of that morning coffee may not have ENJOYED her tasks but she had a joy that she brought with her into her job. And her joy, regardless of the source, made her more valuable to your morning and therefore, to her employers, than the server who was simply performing her tasks and being "nice enough." Certainly "triggers for joy" that can be pulled by things you do in your work are powerful in building your value but living a life that allows you to experience joy adds to your net worth, regardless of the type of work you do.

In The Go-Giver, authors Bob Burg and John David Mann share the Law of Authenticity; "The most valuable gift you have to offer is yourself." How do you make that gift MORE valuable? Add joy. Because joy cannot be faked. Enthusiasm can be faked, but joy, by its very nature, must be authentic.

Do you know what brings you joy? What makes your heart sing and ignites your inner fire?

I have realized that for me it is witnessing transformation. I experience that joy when I see a smile dawn on someone's face, when I see a rose bush come into bloom, when I see the seasons change the landscape and when I see a client whose inner fire shows in their presence and when their business growth reflects the power that they are using to transform themselves. I connect to it though dialog, through music, through long walks, through networking, through meditation and through writing. I am privileged to have clients who are seeking to transform their professional success through personal transformation and who will let me partner with them in that process - that brings me the greatest joy of all.

So that is where I began my resolutions and goals for the new year, with a Joy List.

My Joy List:

In 2010 I will...

Make more people smile

Plant more roses

Take more walks

Play more music

Write more poetry

Reach more clients

Be more aware of the transformations that happen every minute of every day

What is on YOUR joy list? How will you ignite your fire in 2010?

"A Mini Dose of Dynamite" - a free monthly mastermind call - will launch January 20th. If you want to know more send me an email at Dixie@PureSynchrony.com.

So you say you made a resolution…

Keeping your goals from becoming a glorified to-do list.

This week we begin a new year (and a new decade) and if you are like most of the Western World you have begun making your New Year’s Resolutions. If you are a business owner and entrepreneur like nearly all of my clients and a good many of my friends you’ve also begun writing out your professional and business goals for 2010. And if you are like the “average” person you will have already “failed” to meet your goals or stick to your resolutions by the end of January 2010!

So why start?

I think it is more a question of where to start. Most people start with questions like “what do I most need to accomplish in 2010?” They may even begin with “what would I most like to make happen in 2010?” Very seldom does their goal setting process include connecting to an impelling “why.”

I’ve had clients apologize to me for having financial goals and I’ve had clients who refused to confess to having any goals that didn’t lead to financial success. And to them all I say “why?”

Yeah, why? What will change for you if you make that happen? Why do you care? Is your heart and soul engaged?

If you are in business I hope you are in business to make money. Richard Bach, author of Jonathan Livingston Seagull, Illusions and many more, was quoted as saying “I don't want to do business with those who don't make a profit, because they can't give the best service.”

The character Ernesto, while demonstrating Law #1 in The Go-Giver says, “will it make money is not a bad question, it’s just a bad first question.” He goes on to explain to Joe that the best first question is “will it serve.”

So here is the vital question; “how will achieving your goals serve you?”

Again, “money” isn’t a bad answer. But it is a bad first answer. Because money, in and of itself doesn’t serve. No one wants money just to have money. You want money for what it will buy, for what it says about you, for the status, for the security, for the good you can do with it, for all kinds of practical and emotional reasons. Money alone doesn’t answer the question.

Why not try starting with the joy you will gain from achieving your objectives in 2010 and reverse engineer your goals? I can hear it now, “joy, you want me to start with joy?”

Yes I do. That kind of joy that sets your soul on fire and gives your heart wings. The outcomes that make you dance a jig and turn crazy cartwheels on the landscape of your mind. THAT kind of joy.

If you cannot think of ONE thing that you could do in 2010 that would have that effect you’ve already figured out why you don’t accomplish your goals. Or if you do it is a hard, hard road with more relief and pride than true celebration at the end of it.

Am I saying that your goals should not be financial? Absolutely not! There are no “wrong” goals or “wrong” resolutions – only “wrong” reasons. What is a wrong reason? One that you have no emotional connection to - one that does not light your fire.

What would happen if you started your goal setting or resolutions by asking yourself this question? “This time next year what accomplishment(s) do I want to look back on with tears of joy and a full heart and say - I did THAT?”

Grab hold of that feeling and don’t let go. Then start asking “what has to happen in order to reach that moment, who do I need to involve, what resources will I need, what must I do FIRST?”

Those are goals you are emotionally attached to, outcomes that light you up inside. And likely they will require that you make money, and they may even make you a lot of money. But the emotion isn’t about the money, the money is just a resource and a natural outcome.

So you say, “what about S.M.A.R.T goals?” (Specific, Measurable, Attainable, Realistic and Timely for those of you who haven’t been dipped in the magic well of Organizational Development.)

Stuff and nonsense (I HEARD those gasps of horror from my colleagues) AT THIS POINT. It’s too soon to think about being reasonable. I don’t want to hear about realistic and achievable. I don’t want to hear about “should” and “can’t” (although I’ll be talking about both of those deal breakers in future posts.) Right now we’re still dreaming of the “impossible” and figuring out how to bring it within reach.

I have clients who are used to keeping five year business plans. And I have clients who never write a business plan. Either way, we don’t focus on the plan until we find the joy, the fire, the light they WANT to move toward. Only then are we are ready to write goals, plans, resolutions, create roadmaps.

Because when your “why” is clear then everything you write becomes an “I want to so I will” instead of “I should so I better put it on the list” and your goals become a sanctified “can-do” list instead of a glorified “must-do” list.

Got a burning question about something in this post? Email it to me at Dixie@PureSynchrony.com and I’ll send you a personal response.

Accountability, Responsibility and Joyful Contributions

Recently, my good friend and continual source of inspiration, Bob Burg, challenged us to reconcile a couple of well-known and generally accepted idioms.

“If it is to be it’s up to me.”

And

“No one does it alone”

So which is it? Are you Atlas with the weight of the world on your shoulders or are you part of a team effort?

Does your individual success rest on you or on your team?

Why does it have to be either/or? Let’s start with who is accountable. That one is easy, we are accountable for our actions, our behavior and our personal performance. It is up to us to take initiative, we are in the driver’s seat and that means ultimately that vehicle only goes forward when WE put it in gear and it only goes where WE steer it to go. It is up to us to do our best under any circumstances.

But that doesn’t mean we make the journey alone. We can delegate tasks that are essential to our success, we can build a team. Notice I said “delegate” not “abdicate.” We can make other people responsible for tasks by an exchange of value, hiring, outsourcing, bartering, etc… They do not take on being accountable for our success, only responsible for the tasks they take on. It is still up to us to make sure those tasks are being completed to standard and in a timely manner. So it is also up to us to surround ourselves with team members who accept responsibility and perform to our standards.

It is also up to us to surround ourselves with people who will support us in reaching our chosen destination and who will challenge us to dream of destinations we could not imagine without them. It is up to us to communicate clearly and openly, first with ourselves and then with others, about where we want to go and what we need to get there. And it is up to us to support others in their journeys as well.

Another cliche that happens to be true – “no man is an island” – we do not go through our lives in isolation. That is part of the “if it is to be” – that doesn’t just refer to our achievements but to the outcomes of the community, the society, the world!

We all have the opportunity to make joyful contributions to the journeys taking place along side of our own. We can lend a hand to a fellow traveler, or an ear or an encouraging word. Sometimes it is the joyful contributions that propel us forward the most powerfully because they are not offered from a sense of obligation; out of accountability or responsibility, but from a sense of companionship and camaraderie.

It is up to me, and up to you, and up to everyone else. We begin it, we commit to it, and we invite others to join us because “no one does it alone.”

Got a burning question about something in this post? Email it to me at Dixie@PureSynchrony.com and I’ll send you a personal response.