Tuesday, December 29, 2009

So you say you made a resolution…

Keeping your goals from becoming a glorified to-do list.

This week we begin a new year (and a new decade) and if you are like most of the Western World you have begun making your New Year’s Resolutions. If you are a business owner and entrepreneur like nearly all of my clients and a good many of my friends you’ve also begun writing out your professional and business goals for 2010. And if you are like the “average” person you will have already “failed” to meet your goals or stick to your resolutions by the end of January 2010!

So why start?

I think it is more a question of where to start. Most people start with questions like “what do I most need to accomplish in 2010?” They may even begin with “what would I most like to make happen in 2010?” Very seldom does their goal setting process include connecting to an impelling “why.”

I’ve had clients apologize to me for having financial goals and I’ve had clients who refused to confess to having any goals that didn’t lead to financial success. And to them all I say “why?”

Yeah, why? What will change for you if you make that happen? Why do you care? Is your heart and soul engaged?

If you are in business I hope you are in business to make money. Richard Bach, author of Jonathan Livingston Seagull, Illusions and many more, was quoted as saying “I don't want to do business with those who don't make a profit, because they can't give the best service.”

The character Ernesto, while demonstrating Law #1 in The Go-Giver says, “will it make money is not a bad question, it’s just a bad first question.” He goes on to explain to Joe that the best first question is “will it serve.”

So here is the vital question; “how will achieving your goals serve you?”

Again, “money” isn’t a bad answer. But it is a bad first answer. Because money, in and of itself doesn’t serve. No one wants money just to have money. You want money for what it will buy, for what it says about you, for the status, for the security, for the good you can do with it, for all kinds of practical and emotional reasons. Money alone doesn’t answer the question.

Why not try starting with the joy you will gain from achieving your objectives in 2010 and reverse engineer your goals? I can hear it now, “joy, you want me to start with joy?”

Yes I do. That kind of joy that sets your soul on fire and gives your heart wings. The outcomes that make you dance a jig and turn crazy cartwheels on the landscape of your mind. THAT kind of joy.

If you cannot think of ONE thing that you could do in 2010 that would have that effect you’ve already figured out why you don’t accomplish your goals. Or if you do it is a hard, hard road with more relief and pride than true celebration at the end of it.

Am I saying that your goals should not be financial? Absolutely not! There are no “wrong” goals or “wrong” resolutions – only “wrong” reasons. What is a wrong reason? One that you have no emotional connection to - one that does not light your fire.

What would happen if you started your goal setting or resolutions by asking yourself this question? “This time next year what accomplishment(s) do I want to look back on with tears of joy and a full heart and say - I did THAT?

Grab hold of that feeling and don’t let go. Then start asking “what has to happen in order to reach that moment, who do I need to involve, what resources will I need, what must I do FIRST?”

Those are goals you are emotionally attached to, outcomes that light you up inside. And likely they will require that you make money, and they may even make you a lot of money. But the emotion isn’t about the money, the money is just a resource and a natural outcome.

So you say, “what about S.M.A.R.T goals?” (Specific, Measurable, Attainable, Realistic and Timely for those of you who haven’t been dipped in the magic well of Organizational Development.)

Stuff and nonsense (I HEARD those gasps of horror from my colleagues) AT THIS POINT. It’s too soon to think about being reasonable. I don’t want to hear about realistic and achievable. I don’t want to hear about “should” and “can’t” (although I’ll be talking about both of those deal breakers in future posts.) Right now we’re still dreaming of the “impossible” and figuring out how to bring it within reach.

I have clients who are used to keeping five year business plans. And I have clients who never write a business plan. Either way, we don’t focus on the plan until we find the joy, the fire, the light they WANT to move toward. Only then are we are ready to write goals, plans, resolutions, create roadmaps.

Because when your “why” is clear then everything you write becomes an “I want to so I will” instead of “I should so I better put it on the list” and your goals become a sanctified “can-do” list instead of a glorified “must-do” list.

Got a burning question about something in this post? Email it to me at Dixie@PureSynchrony.com and I’ll send you a personal response.

Tuesday, December 22, 2009

Accountability, Responsibility and Joyful Contributions

Recently, my good friend and continual source of inspiration, Bob Burg, challenged us to reconcile a couple of well-known and generally accepted idioms.

“If it is to be it’s up to me.”

And

“No one does it alone”

So which is it? Are you Atlas with the weight of the world on your shoulders or are you part of a team effort?

Does your individual success rest on you or on your team?

Why does it have to be either/or? Let’s start with who is accountable. That one is easy, we are accountable for our actions, our behavior and our personal performance. It is up to us to take initiative, we are in the driver’s seat and that means ultimately that vehicle only goes forward when WE put it in gear and it only goes where WE steer it to go. It is up to us to do our best under any circumstances.

But that doesn’t mean we make the journey alone. We can delegate tasks that are essential to our success, we can build a team. Notice I said “delegate” not “abdicate.” We can make other people responsible for tasks by an exchange of value, hiring, outsourcing, bartering, etc… They do not take on being accountable for our success, only responsible for the tasks they take on. It is still up to us to make sure those tasks are being completed to standard and in a timely manner. So it is also up to us to surround ourselves with team members who accept responsibility and perform to our standards.

It is also up to us to surround ourselves with people who will support us in reaching our chosen destination and who will challenge us to dream of destinations we could not imagine without them. It is up to us to communicate clearly and openly, first with ourselves and then with others, about where we want to go and what we need to get there. And it is up to us to support others in their journeys as well.

Another cliche that happens to be true – “no man is an island” – we do not go through our lives in isolation. That is part of the “if it is to be” – that doesn’t just refer to our achievements but to the outcomes of the community, the society, the world!

We all have the opportunity to make joyful contributions to the journeys taking place along side of our own. We can lend a hand to a fellow traveler, or an ear or an encouraging word. Sometimes it is the joyful contributions that propel us forward the most powerfully because they are not offered from a sense of obligation; out of accountability or responsibility, but from a sense of companionship and camaraderie.

It is up to me, and up to you, and up to everyone else. We begin it, we commit to it, and we invite others to join us because “no one does it alone.”

Got a burning question about something in this post? Email it to me at Dixie@PureSynchrony.com and I’ll send you a personal response.

Wednesday, December 16, 2009

The Raging Holiday Debate

As we again approach the end of the year we enter into the notorious “holiday season.”

This year it seems, more than any year I remember, the debate over the appropriate holiday well wishes is front and center everywhere I look. Now maybe it has to do with where I look – Facebook groups, twitter posts, blogs… all those venues for making your opinion known without giving much thought to the statement we are making have become more prevalent and continue to take a more central role in keeping us all connected.

I think it comes down to value. Yes, really, value. If I wish someone a happy or merry anything is my intent to add value for me or for them? Well, I’ll speak for myself (and there is a comment section below for you to do speak for yourself.) My intent is to add value to them, to bring a smile, to lighten a heart, to brighten a day.

So why would I wish them anything that holds no meaning for them?

I have a somewhat unique perspective perhaps. I was raised Christian, in fact, I was raised in a Christian cult that did not celebrate the religious holidays because of their derivation from pagan rituals and traditions. Their teaching was that if you celebrating the birth, death and resurrection of Christ at all then you should celebrate it every day and not by the observance of rituals that had been modified from other religions.

How many of you gasped? What, no Christmas? Nope, and no Hanukah, and we didn’t celebrate the Winter Solstice either. But in the little Kansas town where I was raised everyone wished me a Merry Christmas and expected that I would wish them the same.

And I did, wholeheartedly.

Because it meant something to them. I sang the carols even though I wasn’t allowed to participate in rehearsals for the annual school pageant let alone in the real event, because it brought joy to people to hear them. Although I had no reference for the traditions outside of the books I read I took pleasure in their pleasure.

But what if I had been raised in a community on the West Bank? Or in Tehran? Would I have been inauthentic to offer them the greetings and well wishes that are in keeping with their traditions and the beliefs that bring them joy? Why is it inauthentic if I sincerely wish them joy on their sacred day?

In this part of our world Christians are the majority and a greeting of “Merry Christmas” will add value to many of the people we meet. But not all.

So this season, as you wish a merry, happy season to friends and strangers please ask yourself, “am I wishing them a Merry Christmas because I know it has meaning for them or only to make a statement about what has meaning for me?”

I agree you all have the right to offer your holiday greetings in any format you choose - and so does everyone else. So if you say "Merry Christmas" and they respond with "Happy Holidays" please know that their wish for you is just as sincere as your wish for them.

Let that be the value of the well wishes you give, and those you receive.

Sometimes the greatest gift we can offer is the tolerance and respect that comes from an open and loving heart.

I wish you all a happy, merry, joyful, blessed season – this season and every other.